Training for your team to become better empathic listeners

As a mental health nonprofit, we offer active listening training for schools, groups, and businesses based on the training that we provide to our own active listeners

What is active listening?

There is a big difference between hearing someone and listening to someone.

To better communication and empathetic conversation, active listening is an integral human skill that many strive to improve.

Benefits of develop active listening skills include:

  • Having healthier relationships with peers
  • Becoming more involved in meaningful work
  • Improve personal well-being as an empathetic listener

Active listening workshops can be brought to your workplace, school, or community to better your overall culture and communications. 

“To say that a person feels listened to means a lot more than just their ideas get heard. It’s a sign of respect. It makes people feel valued.”

— Deborah Tannen, Georgetown University

What to expect

All of our workshops and discussions can be tailored to the needs of your group. We develop a custom program to ensure your group is acquiring the necessary skills to become better empathetic listeners.

Workshops can be 30 minutes to 1-2 hours long and can be done either in-person or online.

Active Listening

Basic skills in active listening (questions, reflections, paraphrasing, validating, normalizing, etc.).

Habit-forming Tips

Learn how to establish new habits when listening to others.


Discussions about empathy, non-judgement and self-compassion both in our personal lives as well as among peers.


Interactive activities and role playing scenarios to suit your specific needs and use-cases.




Davids Tea

Meet your trainer, Rachelle Doucet, M.A., c.o.

Rachelle is our Director of Training and Workshops at Vent Over Tea. She received her Masters in Counseling Psychology from McGill University and currently works as a guidance counselor for the Lester B. Pearson school board. With the assistance of various organizations, Rachelle selects, trains and manages our active listening volunteers, with new cohorts every year.

Rachelle has facilitated multiple active listening workshops with businesses, schools, and other community organizations.

Support your organization and improve their overall well-being

Contact us to inquire about our active listening workshops


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